Match the document to the car
Check the registration and other identifying details shown. If the registration changed, ask how the earlier document is connected to the same vehicle. Keep VINs private and remove unnecessary previous-owner details from any file shared with a buyer.
A matching identifier is only one part of the review. Read the date, mileage and workshop details too. Keep the original document rather than relying solely on a cropped screenshot.
Read what was done, not only what was paid
Identify the work described and distinguish a quote, estimate or appointment from evidence of completed work. A broad service description may need an itemised job sheet before it answers a question about a specific part or maintenance item.
If an advert says a substantial replacement was completed, request the corresponding invoice. Ask which parts and work were included and at what mileage. Avoid substituting an unrelated service document.
Investigate inconsistencies without jumping to conclusions
Compare the readings with the MOT chronology, keeping the units visible. A discrepancy may need clarification from the workshop or the relevant record source. It is not, on its own, proof of fraud.
If contacting a workshop, find its contact details independently and explain the information you are entitled to request. It may need identity or ownership evidence, or be unable to disclose another customer’s information.
Save a clear version for future reference
- Keep the original file and its source.
- Record the actual work date and mileage.
- Label any owner explanation separately.
- Store the invoice privately in My Garage.
- Share only information appropriate for the next buyer.