Refund & Data Coverage Policy

Paid vehicle-data checks

Before a paid service is enabled, we aim to make the expected coverage clear. Some vehicles or manufacturers may have limited or no connected digital data.

No-data results

Our final no-data and refund treatment will depend on the commercial rules of the connected data provider. We will publish the exact customer policy before paid service-history checks are switched on.

Duplicate or technical charges

If a customer is charged more than once for the same request because of a technical fault, or a paid lookup cannot be started because of our system error, please contact us so we can investigate and correct it.

Contact

Email hello@findmyservicehistory.co.uk with the registration, payment reference and a short description of the issue.